5 Mountain America Careers

Mountain America Credit Union offers a wide range of career opportunities for individuals looking to join a dynamic and growing financial institution. With a strong commitment to serving its members and communities, Mountain America provides a rewarding work environment that values innovation, teamwork, and professional development. Here are five potential careers at Mountain America, along with an overview of the roles, responsibilities, and required skills:

1. Financial Advisor

As a Financial Advisor at Mountain America, you will work closely with members to understand their financial goals and provide personalized advice and solutions to help them achieve those goals. This role involves creating and implementing comprehensive financial plans, conducting financial analyses, and recommending investment and insurance products. A strong background in finance, excellent communication skills, and the ability to build trust with members are essential for success in this position.

• Key Responsibilities:
  • Conduct financial planning sessions with members.
  • Analyze financial data to provide recommendations.
  • Stay updated on financial products and market trends.
• Required Skills:
  • Bachelor’s degree in Finance or related field.
  • Professional certifications like CFP or equivalent.
  • Excellent communication and interpersonal skills.

2. IT Project Manager

The IT Project Manager at Mountain America Credit Union is responsible for planning, organizing, and overseeing specific IT projects, ensuring they are completed on time, within budget, and to the required quality standards. This role involves coordinating with various stakeholders, managing project resources, and implementing project management methodologies. A strong technical background, experience in project management, and the ability to lead cross-functional teams are critical for this position.

• Key Responsibilities:
  • Develop and manage project plans and schedules.
  • Coordinate with IT teams and stakeholders.
  • Monitor project progress and report to management.
• Required Skills:
  • Bachelor’s degree in Computer Science, IT, or related field.
  • Project management certifications like PMP.
  • Strong technical and leadership skills.

3. Marketing Specialist

As a Marketing Specialist, you will play a key role in developing and implementing marketing campaigns to promote Mountain America’s products and services. This involves conducting market research, creating marketing materials, managing social media platforms, and analyzing campaign effectiveness. A creative mindset, strong analytical skills, and the ability to work in a fast-paced environment are essential for this role.

• Key Responsibilities:
  • Develop and execute marketing campaigns.
  • Conduct market research and analyze campaign results.
  • Manage social media and content creation.
• Required Skills:
  • Bachelor’s degree in Marketing or related field.
  • Experience in digital marketing and social media.
  • Creative and analytical skills.

4. Member Service Representative

The Member Service Representative is the frontline ambassador for Mountain America, providing exceptional service to members via phone, email, or in-person. This role involves answering inquiries, resolving issues, and promoting credit union products and services. A positive attitude, excellent communication skills, and the ability to empathize with members are vital for success in this position.

• Key Responsibilities:
  • Respond to member inquiries and resolve issues.
  • Promote credit union products and services.
  • Maintain accurate records of member interactions.
• Required Skills:
  • High school diploma or equivalent.
  • Excellent customer service and communication skills.
  • Basic knowledge of banking products and services.

5. Compliance Officer

As a Compliance Officer at Mountain America, you will be responsible for ensuring that the credit union operates in accordance with all relevant laws, regulations, and internal policies. This involves conducting compliance reviews, developing compliance policies, and providing training to staff. A strong understanding of financial regulations, attention to detail, and analytical skills are necessary for this role.

• Key Responsibilities:
  • Conduct compliance audits and reviews.
  • Develop and implement compliance policies.
  • Provide compliance training to employees.
• Required Skills:
  • Bachelor’s degree in a related field (e.g., Law, Finance).
  • Experience in compliance or a related field.
  • Strong analytical and problem-solving skills.

Mountain America Credit Union offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are passionate about delivering exceptional service, driven to achieve excellence, and committed to making a positive impact in your community, a career at Mountain America could be the perfect fit for you.